Yes, we offer various discounts and promotions throughout the year. You can also purchase gift cards for your friends and family. Keep an eye on our promotions page for the latest deals.
Product availability is displayed on the product page. If an item is out of stock, you can sign up for notifications to be alerted when it becomes available again.
You can reach our customer support team through:
Email: support@alttaimall.com
Phone: +255710464646
Live chat: Available on our website and app.
Once an order is placed and payment is processed, cancellations or modifications are only possible if the order has not yet been shipped or depends on vendors. Please contact customer support as soon as possible to inquire about your options.
Once an order is placed and payment is processed, cancellations or modifications are only possible if the order has not yet been shipped or depends on vendors. Please contact customer support as soon as possible to inquire about your options.
Once an order is placed and payment is processed, cancellations or modifications are only possible if the order has not yet been shipped or depends on vendors. Please contact customer support as soon as possible to inquire about your options.
Currently, we offer domestic shipping within the country. For international orders, please contact our customer support for further information.
If you're not satisfied with your purchase, we offer a return and refund policy within a certain period (usually 14 days). Please refer to our [Return & Refund Policy] page for more details on how to return an item and receive a refund.
Once your order has been dispatched, you will receive an email or SMS with a tracking number. You can use this number to track your order’s status through our tracking page.
We accept a variety of payment methods including credit/debit cards, mobile payments, COD (Cash on Delivery) and other secure online payment options.
Placing an order is simple:
- Browse our website or app.
- Select the products you want to purchase.
- Add them to your cart.
- Proceed to checkout and enter your shipping details.
- Choose your preferred payment method and complete the order.
At Alttai Mall, we offer a wide range of products including hardware, construction supplies, solar energy solutions, home appliances, electronics, and more. Our goal is to provide high-quality products across diverse categories to meet your needs.
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